Thank you for applying for a credit account with Aquatec Fluid Systems NZ Limited.
This online application service has been provided so we can process your application as quickly as possible.
To complete your application, we will ask for the following information to be provided:
If you require any assistance with your application, please contact our accounts department on 0800 756 543
CreditorWatch Pty Limited ACN (144 644 244) (“CreditorWatch” or “we”, “our” or “us”) is bound by the Privacy Act 1988 (as amended) (“Privacy Act”), including the Australian Privacy Principles. This Privacy Policy sets out how we treat the personal information that we collect, use and disclose and our procedures regarding the handling of personal and sensitive information, including the collection, use, disclosure and storage of information, as well as the right of individuals to access and correct that information.
From time to time, we may revise or update this Privacy Policy or our information handling practices. If we do so, the revised Privacy Policy will be published on our website www.creditorwatch.com.au
CreditorWatch may collect personal information in order to conduct our business, to provide and market our services and to meet our legal obligations. By using our website or our services, or by providing any personal information to us, you consent to the collection, use and disclosure of your personal information as set out in this Privacy Policy.
The types of personal information we may collect and hold includes (but is not limited to) personal information about:
Personal information that we collect and may hold include:
You are not obliged to provide personal information to CreditorWatch. However in many cases, if you do not provide your personal information to us, we may not be able to supply the relevant product or service that you have requested from us.
In some circumstances, you may provide to us, and we may collect from you, personal information of a third party. Where you provide the personal information of a third party, you must ensure that the third party is aware of this Privacy Policy, understands it and agrees to accept it.
If it is necessary to provide specific services to you, we may collect sensitive information about you. Under the Privacy Act, “sensitive information” includes but is not limited to information or an opinion about an individual’s racial or ethnic origin, religious belief, or criminal record and also includes health information about an individual. However, we will only collect sensitive information from you if you agree to provide it to us, you authorise us to obtain it from a third party or where the collection of the information is required or authorised by or under an Australian law or a Court/Tribunal order or otherwise where the collection is not prohibited under the Privacy Act. We will only use sensitive information in accordance with the Privacy Act and for the purpose for which it is provided.
We collect personal information in the following ways:
We may also collect information about you from third party suppliers and government database services.
We store personal information in computer storage facilities and paper-based files. We take steps to protect your personal information against loss, unauthorised access, use modification or disclosure. Some examples of the steps we take to protect your personal information include:
Information that may identify you as a user may be gathered during your access with our website.
Our website includes pages that use ‘cookies’. A cookie is a unique identification number that allows the server to identify and interact more effectively with your computer. The cookie assists us in identifying what our users find interesting on our website.
A cookie will be allocated each time you use our website. The cookie does not identify you as an individual in our data collection process, however it does identify your Internet Service Provider.
You can configure your web browser to refuse cookies. If you do so, you may not be able to use all or part of our website.
CreditorWatch, or its related body corporates in the ATI Group, may collect some personal information that is a government related identifier.
Personal information from identity documents may be provided to the document issuer or official record holder via third party systems for the purpose of confirming your identity, for example, the Australian Government’s Document Verification Service (DVS). Where CreditorWatch does collect government related identifiers, they are maintained on a separate database for audit and compliance purposes.
CreditorWatch may use or disclose a government related identifier where:
We collect, hold, use and disclose personal information for a variety of business purposes including:
We also collect, hold, use and disclose your personal information to:
If you do not wish to disclose your personal information for the purpose of direct marketing or you would like to opt-out of receiving direct marketing communications, you can do so by contacting the CreditorWatch Privacy Officer using the contact details set out below, or by following the instructions to unsubscribe which are contained in a communication that you receive from us.
The ATI Group and Related Companies
The ATI Group includes our parent company Australian Technology Innovators Pty Ltd, LEAP Legal Software Pty Ltd, InfoTrack Group Pty Ltd and their subsidiaries, CNCNA Pty Ltd (trading as eCompanies), InfoTrack Limited (NZ), InfoTrack Group Limited (UK) and its subsidiaries, and LotSearch Pty Ltd. Different companies within the ATI Group provide different services.
The ATI Group may share information with our integration partners to ensure the smooth running of the services which we, and they, provide. These partners include Sympli Pty Ltd, Practice Evolve Group Pty Ltd and its subsidiaries, Legal Software Developments Pty Ltd and its subsidiaries, and other partners as mentioned on our website and updated from time to time. At times, we may need to provide personal information to them to help them run their businesses or for reporting purposes. We may also share your personal information within the wider Australian Technology Innovators Pty Ltd group companies (ATI Group) and with our service providers for the purposes outlined above.
Third Party Service Providers
We may disclose your personal information to third party service providers who assist us in providing the services you request, including public authorities and providers of information services.
We may also disclose your personal information to third parties who work with us in our business to promote, market or improve the services that we provide, including:
We may also combine your personal information with information available from other sources, including the entities mentioned above, to help us provide better services to you.
Where we do share information with third parties, we require that there are contracts in place that only allow use and disclosure of personal information to provide the service and that protect your personal information in accordance with the Privacy Act. Otherwise, we will disclose personal information to others if you’ve given us permission, or if the disclosure relates to the main purpose for which we collected the information and you would reasonably expect us to do so.
As a credit reporting agency, we may share your credit information in accordance with industry consumer credit reporting standards including:
These standards ensure that your personal information in relation to your consumer credit is managed regarding:
We do not presently disclose personal information to any organisations located overseas; however, we do disclose information in Australia, for the purposes described above, to some multinational organisations that are located both in Australia and overseas, including the United Kingdom, the United States and New Zealand.
If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you.
CreditorWatch is a data controller and processor for the purposes of the GDPR and by your consenting to this Privacy Policy, CreditorWatch is able to process your Personal Information in accordance with this Privacy Policy.
In providing services to you, CreditorWatch may make use of a number of automated processes using your Personal Information and your activity on our site as tracked by us, in order to provide more tailored and relevant services to you.
In addition to your rights set out above, you may update or rectify any of your Personal Information that we hold about you, in the manner described in the “How you can access your personal information” paragraph above.
You have a right to request access to your personal information which we hold about you and to request its correction. You can make such a request by contacting the CreditorWatch Privacy Officer using the contact details set out in this policy.
We will respond to any such request for access as soon as reasonably practicable. Where access is to be given, we will provide you with a copy or details of your personal information in the manner requested by you where it is reasonable and practicable to do so.
We will not charge you a fee for making a request to access your personal information. However, we may charge you a reasonable fee for giving you access to your personal information.
In some cases, we may refuse to give you access to the information you have requested or only give you access to certain information. If we do this, we will provide you with a written statement setting out our reasons for refusal, except where it would be unreasonable to do so.
We will take such steps (if any) as are reasonable in the circumstances to make sure that the personal information we collect, use or disclose is accurate, complete, up to date and relevant.
If you believe the personal information we hold about you is inaccurate, irrelevant, out of date or incomplete, you can ask us to update or correct it. To do so, please contact us using the contact details listed below.
If we refuse your request to correct your personal information, we will let you know why. You also have the right to request that a statement be associated with your personal information that says you believe it is inaccurate, incomplete, irrelevant, misleading or out of date.
If you have any questions about this Privacy Policy, if you wish to correct or update information we hold about you or if you wish to request access or correction of your personal information or make a complaint about a breach by CreditorWatch of the Australian Privacy Principles (including the way we have collected, disclosed or used your personal information), please contact:
CreditorWatch Privacy Officer GPO Box 4029 Sydney NSW 2001 privacy@creditorwatch.com.au 1800 738 524
We will acknowledge and investigate any complaint about the way we manage personal information as soon as practicable. We will take reasonable steps to remedy any failure to comply with our privacy obligations. If you are unhappy with our handling of the complaint, you may contact the Australian Information Commissioner.
Last update: 29 May 2019
Privacy
Aquatec Fluid Systems NZ Limited, a NZ Limited Company, company number 7905419 (“Aquatec”) is committed to maintaining the privacy and security of all personal information provided by users of our website. Personal information is any information about an identifiable individual, however recorded. By accessing the Aquatec website and providing your information, you indicate your acceptance of this Privacy Policy.
Collection of information via the Website
Aquatec collects certain standard information that is sent by your browser to our website. This includes your IP address (browser type, language, access times) and any referring website addresses.
The information is collected and logged to provide users with a personalised experience when visiting our website.
Through the use of a ‘cookie’, Aquatec can record the pages visited and the information acquired. This information is used anonymously and in aggregate, and is collected and logged for statistical purposes.
Through analysis of these records, Aquatec is able to provide an improved service when users revisit our website.
Cookies
A cookie is a small data file that a website may write to your hard drive when you visit. A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and your preferences.
The only personal information a cookie can contain is information that you volunteer and personally supply. A cookie cannot read data from your hard disk or read cookie files created by other websites.
Aquatec uses cookies to track user traffic patterns and to provide a better service for users when they visit the website.
Users can set their browsers to provide notification when a cookie is received, and the opportunity to accept or reject the cookie. Users can also refuse all cookies by turning the function off in their browsers.
However, to ensure the full functionality of Aquatec’s website, the use of cookies is required and by using the website you agree to information being collected in this way.
Google Analytics
Additionally, this website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which also uses cookies. These cookies are used to store non-personal information and are only associated with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. If you do not want information about your visit to our website gathered by Google Analytics and reported to us, you can install the “Google Analytics opt-out browser add-on” available from Google. This add-on instructs our website to prohibit sending visit information to Google Analytics.
Google uses this information for the purpose of evaluating website activity, compiling website reports and providing other services relating to website activity usage. Google may also transfer this information to third parties where it is required to do so by law, or where such third parties process the information on Google’s behalf.
Other than as stated above, no attempt is made to identify users or their browsing activities except:
• in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs;
• or where Aquatec believes it is required to collect and produce relevant electronic documentation to fulfil its obligations to third parties, including statutory organisations under local law.
Personal Information
Aquatec will not sell to third parties any personal information derived from your visit to or use of Aquatec’s website, or collected when you purchase products from a member of the Aquatec group, or request our services.
At times, Aquatec may ask you to voluntarily supply personal information, such as your name, email and/or street address and preferred means of communication, for purposes such as subscribing to Aquatec news alerts or requesting further information from Aquatec, or in connection with purchasing and delivery of our products or services.
Aquatec stores personal information it collects from you on servers located securely in the premises of a related company in the group.
If you provide us with personal information in order to subscribe to our news alerts or other marketing programs, you may request that we unsubscribe you at any time by clicking on the “unsubscribe me” button on the news alert if applicable, or otherwise by contacting the Privacy Officer at the email address below and requesting to be unsubscribed. When you unsubscribe, Aquatec will keep your email address to ensure it does not send you any marketing communications in the future.
Disclosure of the information we collect
By providing your personal information to Aquatec, you agree that Aquatec may disclose your personal information to our advisors; suppliers of IT services; related companies or unrelated third parties engaged by Aquatec to provide products or services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from Aquatec’s website; to enforce Aquatec’s website Terms and Conditions; and to third parties when Aquatec believes in good faith that it is required to do so by law.
If we disclose your personal information to a related company in the group, the related company will use or disclose the information for the particular purpose for which it was collected, or a related purpose where you would reasonably expect your information to be used or disclosed in that way.
If it necessary to disclose your personal information to a person or entity outside New Zealand, unless an exception applies under the Privacy Principles in the New Zealand Privacy Act, Aquatec will only make that disclosure if it reasonably believes that person or entity is subject to privacy laws that overall provide comparable safeguards to those in the New Zealand legislation, or otherwise we will seek your express consent to the disclosure.
Security
Aquatec takes reasonable steps to protect personal information from interference, loss, unauthorised access, destruction, misuse, modification or disclosure by maintaining industry standard security technology.
Copyright Law
This website must be seen as an inseparable whole. Complete or partial reproduction or representation of the pages, the data and any other element constituting the website, by any process, is prohibited without our permission, and may constitute an infringement of copyright. The brand names and/or logos featured on the website are owned or reproduced under licence by Aquatec.
Technical Information
Although Aquatec takes reasonable steps to ensure the security of all personal information it collects, no data transmission over the internet or information stored on servers accessed by the internet is guaranteed to be fully secure. It is up to each internet user to take all appropriate steps to protect the confidentiality of his or her data and/or software by protecting their computer or other device against contamination by any viruses circulating on the internet that may seek to access personal information.
Access to your Information
You may request Aquatec to provide you with access to the personal information we hold about you by contacting our Privacy Officer at the email address below. We will comply within a reasonable period of time of the request, unless it is lawful for us to refuse. If we refuse to give access we will set out the grounds for refusal.
You may also request Aquatec to update or correct your personal information at any time, by contacting the Privacy Officer at the email address below. Aquatec may charge reasonable costs to you. If you want Aquatec to delete information about you or suspend your account, please be aware that Aquatec may need to retain certain information as required by law or for legitimate business purposes.
Complaint
If you believe that Aquatec has collected, stored or disclosed your information in breach of the New Zealand Privacy Act, please contact our Privacy Officer in writing setting out your complaint. The Privacy Officer will respond to your complaint within 30 days.
Amendment
This Privacy Policy may change from time to time, particularly as new rules, regulations and industry codes are introduced. Any changes to the Privacy Policy will be posted on the Aquatec website. If we consider that the changes are material we will email you if you have provided your email address.
Your continued use of the website after we alert you to the changes indicates your acceptance of the new Privacy Policy.
Privacy Officer
You can contact our Privacy Officer by email: info@aquatecenviro.com.au